Combined Pool and Spa, in the city of Sioux Falls, SD, offers an incredible product line that includes Splash Pools, Caldera Spas, Heritage pool tables, bars and bar stools, tanning beds, foosball and air hockey tables, dart boards and dart board supplies, poker tables, game room tables, as well as a complete line of swimming pool and spa chemicals.
Combined Pool and Spa can also handle all of you in-ground pool needs, from installation to weekly maintenance.
Sioux Falls SD 57105
- Monday: 10:00 AM – 7:00 PM
- Tuesday: 10:00 AM – 7:00 PM
- Wednesday: 10:00 AM – 7:00 PM
- Thursday: 10:00 AM – 7:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: 12:00 – 4:00 PM
Billy helped me find the right sized hot tub for my space and needs. I was nervous about up keep but they make it very very simple. Customer service after sale is great. Delivery crew accidentally scratched my fridge when setting in my garage. Offered to bring me a brand new one or a very fair amount of in store credit. If anything does go wrong they will take care of it. Only slight downside is not much discount for cash money though I assume most people jump on the 0% financing anyway. Definitely coming back if I need an upgrade down the road.
From the moment you walk into Combined Pool & Spa, you are taking away by how beautiful the showroom is. All of the staff was so friendly, and very knowledgeable. My sales rep Troy was amazing. I had allot of questions, and he took the extra time to make sure I understood the answers to my questions. I don't usually do reviews, but for this place, I HAD TO!!!! Top notch company!!
Went to spa school today, worth the time. We learned a lot, love the service they provide. I highly recommend them for all your hot tub needs!
We recently purchased the Makena in the Paradise Series. The spa has been working very well and we are very happy with this purchase. I would highly recommend you attend the Saturday spa class as you will learn valuable information on how to keep your spa functioning properly and you can also get discounted chemicals. I would definitely recommend.
We can't say enough about how pleased we are with our new hot tub and the service. The Combined Pool and Spa team has been awesome to work with. Garrett and Levi answered all of our questions and went above and beyond to assure our needs were met. Also a shout out to Brendon for stopping over and making sure we were all set up and ready to enjoy our new hot tub.
Awesome experience. Jacque "the hot tub lady" was a delight to work with! She took the time to walk us around the store and answer all of our questions. The whole "spa squad" was very helpful and not pushy at all. I wish more retailers took the time to "spoil" their customers. Purchase to complete set up in 2 hours. That's service -- thank you Garrett and Levi for the quick set up and demonstration.
Thank you so much to Jeff for helping us today find the perfect Hot Tub and Patio set for our family. Your service and knowledge was top notch! I would highly recommend any of my family and friends to Combined Pool and Spa. Pleasure doing business with you. You gained lifetime customers for sure!
The only reason I'm giving them 5 stars is because it won't let me give more!!! We've been working with the great folks at Combined Pool and Spa since we moved to Sioux Falls over a decade ago, and EVERY SINGLE TIME they have exceeded our expectations for customer service and quality. They put in our pool shortly after we moved in, we've replaced the liner and the cover and each time the crew has gone above and beyond. We've also had fantastic service in keeping the pool up to snuff in the cleanliness and chemical area--the folks who do the pool analysis are top notch. And what would a pool be without some pool-side furniture? Yes, we've gotten that from Combined as well and we couldn't be more pleased. Adirondacks, patio umbrella and pool toys complete the whole thing--all the best quality stuff and backed up to boot! We can't recommend this place highly enough! Enjoy!
These guys are awesome! They always take care of any service issues that pop up! I moved into a house that had a pool and a spa and I knew nothing about how to take care of it. I just call or email them and they always take great care of me! Thank you!
Becca did a very nice job helping us pick out the new tub. She was very helpful. Garrett and Alex delivered the tub on time and were very friendly and helpful. The delivery and set up was quick and well done. They picked up all the trash, foam and boxes and took it back with them. The whole process was high quality.
We started out taking the spa class because we bought a house that had a hot tub and well we were clueless!! Let me say the spa class was fabulous and taught us a lot.....which led us to buying a brand new hot tub!!! Everything from start to finish including set up and take away of our hot tub was professional and everyone was easy to talk to and explain things to us hot tub beginners!!! Levi and the other delivery guy (sorry I forgot his name) were awesome and had the job done quick!! Thanks so much Jeff and crew!!!
We met Jackie the first time we went into the store. We did visit other local stores, but chose combined because of the exceptional costumer service. All of our questions and concerns, wether in the store or by text, were quickly and knowledgeably answered. We went to a class on Saturday to learn how to maintain our hot tub. This was very helpful, and made the prospect of getting a spa a little less disconcerting. Getting financed was an easy process. Our tub was delivered today. They even arrived early. We can't wait for it to get up to temp so we can try it out.
I attended "hot tub school" this weekend. So great! The store manager & Becca were inviting with coffee and muffins served for those of us who skipped breakfast. I would recommend this class to anyone who has a hot tub. All of our questions were answered. Definitely worth learning more about spa chemicals, maintenance, etc. And, I love being able to bring in a sample of water for testing, whenever I want to. So helpful! And, they are always willing to answer any of my questions when I call the store. So friendly. *Also, the delivery guys deserve a huge THANK YOU. Levi and ? They worked so hard to move our old hot tub and replace it with a new Caldera. Both of them respected of all of our special requests to manuver through our landscaping and not damage anything. They were great and fun to converse with during the whole process. * Caitlyn and Dave took care of all of our delivery questions, the day prior. They honored every request I asked for. And, Dave came out to our house to inspect the grounds, so delivery would go smoothly the next day. *EXCELLENT CUSTOMER SERVICE FROM EVERY STAFF MEMBER in all departments.*
Combined pool and spa has gone above and beyond for me and my brothers at Phi Delta Theta. I highly recommend this company, they put there customers first. Which is exactly the reason why the have earned 5/5 stars. I will be a returning customer for life
Brandon & Jacob did a great job delivering and providing an overview of the hot tub. Jacque really made it easy and has been very helpful through the process. Looking forward to free training tomorrow.
I didn't know anything about hot tubs when I first visited this store. They walked me through all the options to help find the perfect hot tub for our situation. Delivery and set up was flawless. They even test my water for free anytime I bring in a sample. I couldn't be happier with their products and services. They take great care of us.
I continued using Combined Pool and Spa as the young man that works there by the name Tyler Fitz really, really cared about the success of my pool being chemically balanced. He was always pleasant, versed in all the pools products and always went the extra step in providing GREAT customer service. Combined Pool & Spa should be thankful to have such a GREAT employee.......
We got the best service! We purchased a smaller spa and after a few times we decided we would like a bigger one. So we called just on the chance that they would take our smaller one back and we could exchange it for a bigger one. They did! We were so happy with all of our service and we use ours almost every day.
Keri and I bought our hot tub a year ago. Nothing but great customer service. Jeff and his team are always will to help. Thanks again.
I attended the hot tub seminar that Jacque held "the hot tub lady" and found it to be VERY beneficial. I owned a hot tub years ago and finally got an upgrade! I bought it through Jacque, she was very knowledgeable and was able to answer all my questions to help me decide the best fit for me and my budget!
I purchased a hot tub from Jacque a month or so ago. She WILL take care of you and continue to answer any and all questions you may or may not have. I am new to being a hot tub owner and had a great support team with combined pool and spa. Highly recommend Jacque, as my experience has officially made me a loyal customer. I also was the WINNER of the Backyard Dream give away, I again, worked with Jacque, everything was quick and easy to do and my winnings were delivered right away! Thanks Jacque and Combined Pool and Spa! Your the best!
We bought our new Caldera hot tub from Jacque, the hot tub lady! We went in initially just to look and walked out with an order for one! We just had it delivered this week, and we used it for the first time yesterday! AMAZING!! They also offer Spa School to answer questions, which is a free benefit. I learned a TON & will probably go back to make sure we're adding the correct chemicals. Very thorough & Jacque answered text questions always: Even when I locked the tub by accident!! Highly recommend your hot tub purchase here!
My husband and I attended the Combined Pool & Spa School this morning. We are new hot tub owners with no experience . Jacque who taught the class was very informative. Jacque encouraged us to use the great services they offer. She also discussed the different products needed and how run the tub. This was a great class we want to encourage other new owners to take advantage of this class!! Thanks combined Pool and Spa!
Love our new spa, and we have been thrilled with our service from the store. Jacque has been wonderful.
I attended the Spa School this morning and it was very helpful. There was no question that went unanswered. The atmosphere was welcoming and relaxed! I feel the general outcome of this class is for the customer to feel knowledgeable about their hot tub but encouraged to utilize the services they offer on a daily basis as a complimentary service to their customers! Very much appreciated all I gained from an hour class this morning! I encourage any new hot tub owner to take advantage of this top notch customer service option!
Jacque helped us find patio furniture and was amazing. She is super knowledgeable about the products she sells. Service has been excellent. Would definitely shop there again. She went above and beyond to help us find something that would work for our space. Delivery crew was fantastic as well.