Combined Pool and Spa, in the city of Sioux Falls, SD, offers an incredible product line that includes Splash Pools, Caldera Spas, Heritage pool tables, bars and bar stools, tanning beds, foosball and air hockey tables, dart boards and dart board supplies, poker tables, game room tables, as well as a complete line of swimming pool and spa chemicals.
Combined Pool and Spa can also handle all of you in-ground pool needs, from installation to weekly maintenance.
Sioux Falls SD 57105
- Monday: 10:00 AM – 7:00 PM
- Tuesday: 10:00 AM – 7:00 PM
- Wednesday: 10:00 AM – 7:00 PM
- Thursday: 10:00 AM – 7:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: 12:00 – 4:00 PM
We met Jackie the first time we went into the store. We did visit other local stores, but chose combined because of the exceptional costumer service. All of our questions and concerns, wether in the store or by text, were quickly and knowledgeably answered. We went to a class on Saturday to learn how to maintain our hot tub. This was very helpful, and made the prospect of getting a spa a little less disconcerting. Getting financed was an easy process. Our tub was delivered today. They even arrived early. We can't wait for it to get up to temp so we can try it out.
I attended "hot tub school" this weekend. So great! The store manager & Becca were inviting with coffee and muffins served for those of us who skipped breakfast. I would recommend this class to anyone who has a hot tub. All of our questions were answered. Definitely worth learning more about spa chemicals, maintenance, etc. And, I love being able to bring in a sample of water for testing, whenever I want to. So helpful! And, they are always willing to answer any of my questions when I call the store. So friendly. *Also, the delivery guys deserve a huge THANK YOU. Levi and ? They worked so hard to move our old hot tub and replace it with a new Caldera. Both of them respected of all of our special requests to manuver through our landscaping and not damage anything. They were great and fun to converse with during the whole process. * Caitlyn and Dave took care of all of our delivery questions, the day prior. They honored every request I asked for. And, Dave came out to our house to inspect the grounds, so delivery would go smoothly the next day. *EXCELLENT CUSTOMER SERVICE FROM EVERY STAFF MEMBER in all departments.*
Combined pool and spa has gone above and beyond for me and my brothers at Phi Delta Theta. I highly recommend this company, they put there customers first. Which is exactly the reason why the have earned 5/5 stars. I will be a returning customer for life
Brandon & Jacob did a great job delivering and providing an overview of the hot tub. Jacque really made it easy and has been very helpful through the process. Looking forward to free training tomorrow.
I didn't know anything about hot tubs when I first visited this store. They walked me through all the options to help find the perfect hot tub for our situation. Delivery and set up was flawless. They even test my water for free anytime I bring in a sample. I couldn't be happier with their products and services. They take great care of us.
I continued using Combined Pool and Spa as the young man that works there by the name Tyler Fitz really, really cared about the success of my pool being chemically balanced. He was always pleasant, versed in all the pools products and always went the extra step in providing GREAT customer service. Combined Pool & Spa should be thankful to have such a GREAT employee.......
We got the best service! We purchased a smaller spa and after a few times we decided we would like a bigger one. So we called just on the chance that they would take our smaller one back and we could exchange it for a bigger one. They did! We were so happy with all of our service and we use ours almost every day.
Keri and I bought our hot tub a year ago. Nothing but great customer service. Jeff and his team are always will to help. Thanks again.
I attended the hot tub seminar that Jacque held "the hot tub lady" and found it to be VERY beneficial. I owned a hot tub years ago and finally got an upgrade! I bought it through Jacque, she was very knowledgeable and was able to answer all my questions to help me decide the best fit for me and my budget!
I purchased a hot tub from Jacque a month or so ago. She WILL take care of you and continue to answer any and all questions you may or may not have. I am new to being a hot tub owner and had a great support team with combined pool and spa. Highly recommend Jacque, as my experience has officially made me a loyal customer. I also was the WINNER of the Backyard Dream give away, I again, worked with Jacque, everything was quick and easy to do and my winnings were delivered right away! Thanks Jacque and Combined Pool and Spa! Your the best!
We bought our new Caldera hot tub from Jacque, the hot tub lady! We went in initially just to look and walked out with an order for one! We just had it delivered this week, and we used it for the first time yesterday! AMAZING!! They also offer Spa School to answer questions, which is a free benefit. I learned a TON & will probably go back to make sure we're adding the correct chemicals. Very thorough & Jacque answered text questions always: Even when I locked the tub by accident!! Highly recommend your hot tub purchase here!
My husband and I attended the Combined Pool & Spa School this morning. We are new hot tub owners with no experience . Jacque who taught the class was very informative. Jacque encouraged us to use the great services they offer. She also discussed the different products needed and how run the tub. This was a great class we want to encourage other new owners to take advantage of this class!! Thanks combined Pool and Spa!
Love our new spa, and we have been thrilled with our service from the store. Jacque has been wonderful.
I attended the Spa School this morning and it was very helpful. There was no question that went unanswered. The atmosphere was welcoming and relaxed! I feel the general outcome of this class is for the customer to feel knowledgeable about their hot tub but encouraged to utilize the services they offer on a daily basis as a complimentary service to their customers! Very much appreciated all I gained from an hour class this morning! I encourage any new hot tub owner to take advantage of this top notch customer service option!
Jacque helped us find patio furniture and was amazing. She is super knowledgeable about the products she sells. Service has been excellent. Would definitely shop there again. She went above and beyond to help us find something that would work for our space. Delivery crew was fantastic as well.