Combined Pool and Spa, in the city of Sioux Falls, SD, offers an incredible product line that includes Splash Pools, Caldera Spas, Heritage pool tables, bars and bar stools, tanning beds, foosball and air hockey tables, dart boards and dart board supplies, poker tables, game room tables, as well as a complete line of swimming pool and spa chemicals.
Combined Pool and Spa can also handle all of you in-ground pool needs, from installation to weekly maintenance.
Sioux Falls SD 57105
- Monday: 10:00 AM – 7:00 PM
- Tuesday: 10:00 AM – 7:00 PM
- Wednesday: 10:00 AM – 7:00 PM
- Thursday: 10:00 AM – 7:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: 12:00 – 4:00 PM
Troy P. helped my wife and me find a hot tub that would be best for our family. Troy was outstanding. He was honest, prompt, and flexible. He answered all of our questions and did a great job. I highly-recommend Troy and Combined Pool & Spa. If you're looking for a hot tub, you can't go wrong with Troy and the other good people at Combined Pool & Spa in Sioux Falls. Thanks, Troy!
Billy and Jeff are AMAZING!! They made the buying a new hot tub process so easy. You helped us find our "pearl"!!! We appreciate you answering all of our questions along with ensuring we will have all the tools and knowledge necessary to enjoy our tub for years to come! Friendly staff is another added plus! THANKS GUYS!!! Brian and Sherri Whitney
Just had our hot tub delivered and installed. The process could not have been easier. The delivery guys were meticulous and Billy was very helpful in getting it started and the chemicals right. Absolutely no complaints.
Our experience with every person involved, from sales , delivery, and follow-up was very enjoyable and informative for first time spa owners. Delivery was exceptionally difficult since it was going on our deck over our garage, six guys got it done. Starting it up was a matter of following directions in the manual and a call to our salesman once or twice. We highly recommend going to one of their seminars to answer any questions you have, fun people and informative.
Met Jacque, Troy, Becca, and Billy at a training seminar in Chicago. It was a pleasure for me, being new to the industry, to be surrounded by professionals who really knew their product and were willing to share their expertise. These guys are all top notch and this business thrives because of them! Buy with confidence from Combined Pool & Spa knowing that they represent some of the nations best Recreation sales professionals!
Me and my wife were referred from a friend to go to Combined Pool and Spa when they heard we were looking at getting a hot tub. He told us to go and see Troy Pfaff, and he will treat you right. Well he did, he was awesome and very knowledgeable and super friendly. He’s answered all our questions the rest is history. Ordered our first hot tub and can’t wait. Definitely will recommend Combined Pool and Spa to other friends as well.
Becca is great. She was so patient and not at all pushy for a sale. She answered all my questions and had everything I asked for. Thank you Becca
Jackie knew I was in a hurry and have everything ready for me when I got there. She helped me get the hot tub that I wanted for the price I wanted. I have been able to text or any time or day about questions about the hot tub and she has answered or had someone get ahold of me right away. Darrin has been great with explaining things to me when I had questions about setting up with my hot tub. Kayla has also done great with answering all my questions when there was a problem. There are a few small issues with my hot tub, but they helped me get them resolved right away. All the staff have been very helpful when I needed it!
We have the best service tech ever!!! On a holiday weekend, Allen comes and fixes our swimming pool ... with a smile on his face and 4 hours of work on a very hot day. We love our Allen...this guy deserves a raise and employee parking of the month. ???????????????????? ... he even offered to put sunscreen on my back. Gotta love him.
We went to spa school today. Awesome! Jackie the hot tub lady answered all of our questions and then so! We LOVE combined pool and spa as they are absolutely the best people to deal with. They have taught us how to manage our new hot tub and enjoy it! Thank you combined pool and spa for your awesome customer support!!
Jacque and the staff at Combined are fantastic. Very knowledgable and always there to help with questions. Thanks for everything!
Great help and service! I had a non-pool related water issue where I needed some water tested for chlorine. I explained my problem and they said they could test my water free of charge. They even provided the bottles to collect the samples. This was all done knowing it had nothing to do with a pool or a likely sale. The water testing was quick and very informative. Long story short, they saved me a LOT of money, and for free. They will definitely get my business in the future just based on this willingness to help and great service. I see a pool table purchase in my future! Thanks for your help!
Jeff is a great guy who knows his products and his people. He helped my wife pick out a great set that he knew I would like and we would be happy with. He knows when quality is important and what will last and what won't. Very great customer service and pricing. We will be back soon for a hot tub! Thanks!
My husband and I had been in the market for a pool table, with not much luck finding exactly what we wanted. We stopped in at combined pool & spa and that’s when we met Billy. We were blown away by the great service. Billy was informative & honest and was able to get us the perfect pool table. We recommend this place to anyone!!!
Most helpful place I have ever been to.... from buying a hot tub and beyond..... Even after I bought my tub they were adamant about making sure my chemical levels were correct... Great business great people!
I love the convenience of this store and the customer service is always great! A smile every time and great assistance when I need it. Thank you for your help on how to keep my hot tub clean too. Always love the advice I get. I give ya all ????????????????!
Jeff, Billy, & Jackie have all been a pleasure to work with! It makes all the difference in the world when working with people who you know will stand behind their word, its kind of like the good ole hand shake days!! They are Honest people that take pride & have integrity. I have bought a hot tub and an infared sauna from them now and no one can beat their price and quality. They are good people who are fun to be around and work with when going to their store...a person really can't go wrong when choosing to go with combined!! I'm sure I will be purchasing much more from them in the future...Thanks guys for all you do. Your honesty is appreciated!!
I highly recommend Combined Pool & Spa. Was having an issue with my hot tub & their service man Tim was very pleasant, polite, and knowledgeable. The quick communication responses from management & owners really exemplify the high quality business these folks run. I really enjoy doing business with high integrity businesses like Combined Pool & Spa.
My wife and I recently purchased an inferred sauna from combined pool and spa. We live in the Omaha area but purchased it from here because; the staff was awesome, extremely knowledgeable and friendly. Billy provided information thru email for a few weeks until we had our logistics figured out. I highly recommend Combined Pool and Spa. Thanks for all your help, we love our new sauna!
We had Isaiah and Ricky from Combined Pool and Spa move a pool table for us and both my husband and I were extremely impressed with these two young men. They were both very professional in their work and also extremely friendly and respectful. We would highly recommend their service to anyone. Thanks guys!!
We walked in to Combined Pool and Spa looking for outdoor furniture for our patio and fire pit area and Jacque helped us put together an awesome combination! Jacque really helped us pull it all together in one cohesive look with several different pieces and she really listened to what our needs were. We are very excited to get some great quality furniture that will last for years! We looked at a lot of different places, but didn't find anything that matched up to the quality that we found at Combined Pool & Spa. Now we just need all of the snow to melt and we can start enjoying our back yard!
Really happy we went with combined! Their customer service has been amazing. Any questions I have are always answered quickly. Really have gone the extra mile to help us. We have worked with Jacque for years and can't say enough good about her and this company. In fact everybody there we have dealt with have been great!
These are an amazing group of people! And questions you have, if they don't know the answer right then they'll get it for you. We had a great experience buying our hot tub here, The Hot Tub Lady knew just what we wanted! Thank you!
Billy did a great job helping through the entire buying experience
Jacque "The Hot Tub Lady" is wonderful to work with. After the first time meeting her she gave us her cell phone for questions and she has been great at answering them! She is very knowledgeable about hot tubs and swimming pools. I love that we can bring our water into the store and they test it and tell you what to add to water.
We have had a hot tub for 2 years and have been terrible with knowing how to do the chemicals. Honestly we have not used it much just because we had no idea how to do the chemicals. We went in and Billy helped us tremendously going through everything and helped us so much. Now I feel confident on how to take care of our hot tub! Becca was also an amazing help too. Recommend them highly !
The team at Combined Pool and Spa ROCKS! If you are looking for a hot tub-why not seek "THE Hot Tub Lady?" Jacque is so knowledgeable and takes the time to get to know you personally to determine what products are best for you. The selection and service do not compare. Stop in the showroom when you need to warm up on a cold day and dream of family time around the pool or patio. The team will go above and beyond to make you happy.
We bought a free flow Monterey! The service was outstanding! They made us feel right at home!
We LOVE our new hot tub! If you’re looking for exceptional service and products look no further- seriously. They have gone above and beyond to make sure our hot tub is working properly and we were happy with our purchase. The crew that delivered were professional and very pleasant. It’s nice to work with people who stand behind their products - that’s hard to find now adays! Thanks again Billy and Jeff- we appreciate all of your help!
The team at Combined Pool & Spa is awesome! From sales to service they will treat you right. They don’t just sell you a product and forget about you. I have had great experiences with Jaci and Becca. Look to them for all your spa needs. They are the best! The Service Team is awesome too! They work to make sure you are satisfied. Ownership is also very engaged with the customers. I get a warm greeting from Jeff every time I see him inside the store and out in the community. The team knows how to treat customers. This is one of my favorite stores to visit, plus they have great deals.
I LOVE MY HOT TUB!! I had debated getting a hot tub for many years and finally got one, wish I had not waited so long. Tom and the sales team made it so easy from picking out the right tub for my family to explaining how easy it is to take care of. Take my advice and don't wait as long as I did to get you spa from these guys!!
I love coming here and walking around this wonderful store!!! the staff is very welcoming and super sweet!! JACKIE IS A ROCK STAR!! i even go in hungry so they feed me!! Sitting in a hot tub is one of the most relaxing things I can do. It totally helps me recover after a long day out in the truck. Everyone should have one.this is an amazing store for the great state of South Dakota.
Jackie, Jeff and Tom are great people to work with! Over the years I have purchased numerous items from Combined and have always been happy with all aspects of the transaction. They have the biggest selection of quality patio furniture in South Dakota. Jackie is a GREAT salesperson and very knowledgable on all the products that Combined carries. Jackie and Jeff make buying things from them an enjoyable experience.
Thank you Combined Pool and Spa for helping our family find the perfect hot tub! Billy was very friendly, helpful and knowledgeable throughout the process. Billy and staff continue to be of instrumental help as we check our chemical levels each month.We appreciate the expertise of the staff as well as how comfortable they make you feel.
Combined Pool and Spa was very friendly and easy to work with. Billie was our salesman. He was very kind to my husband and children. He helped our family find the perfect Christmas gift, a Hot Tub. He helped me set up the electrician, delivery and even came to our home to make sure everything went smoothly and was done correctly while my husband and I were at work. Billie also made himself available to us through his personal cell phone- which we have texted a few times. Our family and friends have been enjoying the Hot Tub for a feed weeks now and we are all very happy.
Truly a business that is true to what they say. They offered us a very fair price for our hot tub and the service provided since that time has been exceptional. Becca sold us our tub and has continued to provide us with answers to our questions or able to direct us to others who could assist us.
Combine Pool and Spa’s owners and staff have been fantastic to work with on the hot tub and primos grills. Their after the sale support is great too!!!
Everytime I have come into Combined Pool & Spa I am greeted by very friendly staff. Their videos are always hilarious to watch. All around, good group of people!
Words can't express how much I love my hot tub and how much Combined Pool and Spa has helped me! I suffer from sleep issues and have problems getting to sleep and staying asleep. A few years ago I made one of the best decisions of my life and purchased a hot tub. I use it every night. Every single night. For about 20 to 45 minutes and I now get the quality sleep that I need. Not only do I fall asleep faster I stay asleep and feel well rested in the morning and ready to rock and roll! Although my wife and kids use it for fun and entertainment, I use it for therapeutic reasons and getting the best sleep I have ever had. A sincere thank you to Jacque "The Hot Tub Lady", Jeff, Tom, Becca and the rest of the staff for taking care of me and my family. This place really is amazing! Highly recommend and there is not enough stars I could give this place. Please check out their showroom and find what makes your life better! I'll guarantee they'll have it. ????????
I recently had a seal installed in the #2 pump on my hot tub. They were very prompt and did a very good job. Then they waited 3- 4 weeks to send out the bill, but they called me first to make sure that nothing else needed to be done. They went above and beyond what they needed to do. Combined has always treated me GREAT!
Billy helped me find the right sized hot tub for my space and needs. I was nervous about up keep but they make it very very simple. Customer service after sale is great. Delivery crew accidentally scratched my fridge when setting in my garage. Offered to bring me a brand new one or a very fair amount of in store credit. If anything does go wrong they will take care of it. Only slight downside is not much discount for cash money though I assume most people jump on the 0% financing anyway. Definitely coming back if I need an upgrade down the road.
From the moment you walk into Combined Pool & Spa, you are taking away by how beautiful the showroom is. All of the staff was so friendly, and very knowledgeable. My sales rep Troy was amazing. I had allot of questions, and he took the extra time to make sure I understood the answers to my questions. I don't usually do reviews, but for this place, I HAD TO!!!! Top notch company!!
Went to spa school today, worth the time. We learned a lot, love the service they provide. I highly recommend them for all your hot tub needs!
We recently purchased the Makena in the Paradise Series. The spa has been working very well and we are very happy with this purchase. I would highly recommend you attend the Saturday spa class as you will learn valuable information on how to keep your spa functioning properly and you can also get discounted chemicals. I would definitely recommend.
We can't say enough about how pleased we are with our new hot tub and the service. The Combined Pool and Spa team has been awesome to work with. Garrett and Levi answered all of our questions and went above and beyond to assure our needs were met. Also a shout out to Brendon for stopping over and making sure we were all set up and ready to enjoy our new hot tub.
Jackie the hot tub lady & the spa squad gave us an amazing deal on our hot tub. Check with the for any purchase.
Jackie the hot tub lady spa squad rocks!!! She treated us really well!! Check out the warehouse sale soon ends at 5:00, great deals!!!
Thanks Jeff C and team for providing great service for so many years. We love our hot tub and have never had an issue since purchase in 2008. Combined has a great atmosphere and has always gone above and beyond to provide excellent service.
Awesome experience. Jacque "the hot tub lady" was a delight to work with! She took the time to walk us around the store and answer all of our questions. The whole "spa squad" was very helpful and not pushy at all. I wish more retailers took the time to "spoil" their customers. Purchase to complete set up in 2 hours. That's service -- thank you Garrett and Levi for the quick set up and demonstration.
Jacque and whole team at Combine are awesome - so helpful and knowlegable!! So excited to get our new spa!!
Excellent service, staff and products I highly recommend them!
Thank you so much to Jeff for helping us today find the perfect Hot Tub and Patio set for our family. Your service and knowledge was top notch! I would highly recommend any of my family and friends to Combined Pool and Spa. Pleasure doing business with you. You gained lifetime customers for sure!
Parker and Alex delivered our hot tub this morning. They were very professional, friendly and did an awesome job!
The only reason I'm giving them 5 stars is because it won't let me give more!!! We've been working with the great folks at Combined Pool and Spa since we moved to Sioux Falls over a decade ago, and EVERY SINGLE TIME they have exceeded our expectations for customer service and quality. They put in our pool shortly after we moved in, we've replaced the liner and the cover and each time the crew has gone above and beyond. We've also had fantastic service in keeping the pool up to snuff in the cleanliness and chemical area--the folks who do the pool analysis are top notch. And what would a pool be without some pool-side furniture? Yes, we've gotten that from Combined as well and we couldn't be more pleased. Adirondacks, patio umbrella and pool toys complete the whole thing--all the best quality stuff and backed up to boot! We can't recommend this place highly enough! Enjoy!
We purchased a Caldera Salina hot tub and a Covina hot-tub cover from Combined Pool and spa. The prices were more than fair and the service was probably the best I've ever received from a local retailer. The owner, Jeff, took time to meet with me on my schedule, showed me what the options were and answered all my questions. They were able to schedule the install in short order and my wife and I are now enjoying our new hot tub most evenings. Would highly recommend Combined to anyone looking for a hot tub!
These guys are awesome! They always take care of any service issues that pop up! I moved into a house that had a pool and a spa and I knew nothing about how to take care of it. I just call or email them and they always take great care of me! Thank you!
Becca did a very nice job helping us pick out the new tub. She was very helpful. Garrett and Alex delivered the tub on time and were very friendly and helpful. The delivery and set up was quick and well done. They picked up all the trash, foam and boxes and took it back with them. The whole process was high quality.
We started out taking the spa class because we bought a house that had a hot tub and well we were clueless!! Let me say the spa class was fabulous and taught us a lot.....which led us to buying a brand new hot tub!!! Everything from start to finish including set up and take away of our hot tub was professional and everyone was easy to talk to and explain things to us hot tub beginners!!! Levi and the other delivery guy (sorry I forgot his name) were awesome and had the job done quick!! Thanks so much Jeff and crew!!!
We met Jackie the first time we went into the store. We did visit other local stores, but chose combined because of the exceptional costumer service. All of our questions and concerns, wether in the store or by text, were quickly and knowledgeably answered. We went to a class on Saturday to learn how to maintain our hot tub. This was very helpful, and made the prospect of getting a spa a little less disconcerting. Getting financed was an easy process. Our tub was delivered today. They even arrived early. We can't wait for it to get up to temp so we can try it out.
I attended "hot tub school" this weekend. So great! The store manager & Becca were inviting with coffee and muffins served for those of us who skipped breakfast. I would recommend this class to anyone who has a hot tub. All of our questions were answered. Definitely worth learning more about spa chemicals, maintenance, etc. And, I love being able to bring in a sample of water for testing, whenever I want to. So helpful! And, they are always willing to answer any of my questions when I call the store. So friendly. *Also, the delivery guys deserve a huge THANK YOU. Levi and ? They worked so hard to move our old hot tub and replace it with a new Caldera. Both of them respected of all of our special requests to manuver through our landscaping and not damage anything. They were great and fun to converse with during the whole process. * Caitlyn and Dave took care of all of our delivery questions, the day prior. They honored every request I asked for. And, Dave came out to our house to inspect the grounds, so delivery would go smoothly the next day. *EXCELLENT CUSTOMER SERVICE FROM EVERY STAFF MEMBER in all departments.*
Combined pool and spa has gone above and beyond for me and my brothers at Phi Delta Theta. I highly recommend this company, they put there customers first. Which is exactly the reason why the have earned 5/5 stars. I will be a returning customer for life
Brandon & Jacob did a great job delivering and providing an overview of the hot tub. Jacque really made it easy and has been very helpful through the process. Looking forward to free training tomorrow.
I didn't know anything about hot tubs when I first visited this store. They walked me through all the options to help find the perfect hot tub for our situation. Delivery and set up was flawless. They even test my water for free anytime I bring in a sample. I couldn't be happier with their products and services. They take great care of us.
I continued using Combined Pool and Spa as the young man that works there by the name Tyler Fitz really, really cared about the success of my pool being chemically balanced. He was always pleasant, versed in all the pools products and always went the extra step in providing GREAT customer service. Combined Pool & Spa should be thankful to have such a GREAT employee.......
We got the best service! We purchased a smaller spa and after a few times we decided we would like a bigger one. So we called just on the chance that they would take our smaller one back and we could exchange it for a bigger one. They did! We were so happy with all of our service and we use ours almost every day.
Keri and I bought our hot tub a year ago. Nothing but great customer service. Jeff and his team are always will to help. Thanks again.
I attended the hot tub seminar that Jacque held "the hot tub lady" and found it to be VERY beneficial. I owned a hot tub years ago and finally got an upgrade! I bought it through Jacque, she was very knowledgeable and was able to answer all my questions to help me decide the best fit for me and my budget!
I purchased a hot tub from Jacque a month or so ago. She WILL take care of you and continue to answer any and all questions you may or may not have. I am new to being a hot tub owner and had a great support team with combined pool and spa. Highly recommend Jacque, as my experience has officially made me a loyal customer. I also was the WINNER of the Backyard Dream give away, I again, worked with Jacque, everything was quick and easy to do and my winnings were delivered right away! Thanks Jacque and Combined Pool and Spa! Your the best!
After battling Brandon water and not having a clue how to get my pool water clear and clean I brought a sample to the store and the employees were amazing! Added the chemicals they suggested at night and woke up to a beautiful clear pool!
We bought our new Caldera hot tub from Jacque, the hot tub lady! We went in initially just to look and walked out with an order for one! We just had it delivered this week, and we used it for the first time yesterday! AMAZING!! They also offer Spa School to answer questions, which is a free benefit. I learned a TON & will probably go back to make sure we're adding the correct chemicals. Very thorough & Jacque answered text questions always: Even when I locked the tub by accident!! Highly recommend your hot tub purchase here!
My husband and I attended the Combined Pool & Spa School this morning. We are new hot tub owners with no experience . Jacque who taught the class was very informative. Jacque encouraged us to use the great services they offer. She also discussed the different products needed and how run the tub. This was a great class we want to encourage other new owners to take advantage of this class!! Thanks combined Pool and Spa!
Love our new spa, and we have been thrilled with our service from the store. Jacque has been wonderful.
Good people at Combined pool & spa. Courteous staff. Thank you for your continued service after the sale!
I attended the Spa School this morning and it was very helpful. There was no question that went unanswered. The atmosphere was welcoming and relaxed! I feel the general outcome of this class is for the customer to feel knowledgeable about their hot tub but encouraged to utilize the services they offer on a daily basis as a complimentary service to their customers! Very much appreciated all I gained from an hour class this morning! I encourage any new hot tub owner to take advantage of this top notch customer service option!
Jacque helped us find patio furniture and was amazing. She is super knowledgeable about the products she sells. Service has been excellent. Would definitely shop there again. She went above and beyond to help us find something that would work for our space. Delivery crew was fantastic as well.
Just bought a hot tub from Combined pool and spa, we checked out a couple other places, but after going here, Our search was over, Jeff treated us like our business was very important to him, we will highly recommend going to Combined pool and spa, Thanks for all you did to make buying a tub so easy.
Everyone at Combined Pool and Spa has been very professional to work with. I highly recommend them as a local hot tub business! We had issues with our new hot tub and they worked diligently to figure out the issue and a solution. Thank you!
After putting a lot of money into a used hot tub that we bought at another retailer, we decided to buy a new one from Combined Pool and Spa. They had been fabulous about service calls and delivery of our pool table in the past. We were NOT let down when we bought our tub from The Hot Tub Lady (Jackie)! She provided great service and kept us informed each step of the way. Highly recommend! We are customers for life!
Well done, Combined Pool and Spa. Jeff's service was superb,and Kyle and Parker rocked the same day delivery.
Thank you Combined and all your hard workers we love our pool!!!
The deck is finished and the hot tub is wonderful! Thank you to the Hot Tub Lady and Combined Pool and Spa for the great recommendations for helpful contractors. With the help of Kaufman Construction, D&D Electric and GM Mechanical, this project is ready to be enjoyed!
From top to bottom these people are great to work with. Best service of all time.
Combined is the best. The staff are genuinely invested in their customer! I would like to thank Jacqui and all of the staff for helping us purchase, install, and maintain our hot tub! I will always be a loyal customer and will recommend all my friends! The staff here have professional in depth knowledge, are friendly, fun and are always available! Thank you for providing us with a pleasant, confident experience!
Renee was very knowledgeable and friendly and answered all our questions.
Great customer service and product. Does not get any better any where...
Combined is awesome! Great service huge selection. Knowledgeable staff!!